Usually, your device will try to … If 4G LTE is not working and the signal keeps disappearing on your device, that’s an indication that there may be … 4G (LTE) enabled Phone – Not ALL phones work on 4G! 4G Super-Voice - allows signal to travel further into buildings using our lower frequency spectrum. These three companies have pages setup on their website for FAQ’s. To use 4G on our network, you'll need to make sure you've got the latest software version available for your phone. Talk and data services won’t work for wireless phones and devices that don’t support at least 4G LTE and HD Voice. 4G LTE not working fix #3: Check signal. For APN setting, the “Name” can be anything. Depending on your smartphone and carrier, you should have at least three connection types – 2G, 3G, and 4G LTE or just LTE. Data roaming not working As you all know, Access Point Name (APN) is the entrance between a GSM, GPRS, 3G or 4G mobile network and different PC network, usually the open Internet. Though I don't get it. Step 4. Therefore, we are going to mention some of the basic hacks first. Sometimes, however, the 4G logo can appear but your data still doesn’t work, in which case, read on for our list of fixes. Find out if your phone is impacted. Many a time, easy tricks work wonder in solving even annoying issues. “expand” the Network row (little down arrow on the right) …. If it’s only a specific app, like Safari or WhatsApp, not connecting to the Internet, you could try reinstalling the app. You'll also need to check to make sure you've got 4G coverage in your area. That will make your 3G/4G LTE data working right away. ... GPS not working in Mobile Data but works in Wi-Fi in Samsung Note 3. roy. In these rare cases, you can simply add a new APN, hit the “+” button. Check out our 4G Super-Voice pages for more information on making calls over 4G. With Safari, we actually have a list of fixes for Safari not working which can help you. If you are not sure whether your mobile device is 4G enabled, visit gsmarea.com … search for your device model …. See the FIX AN ISSUE section; Download our list of phones that’ll still work on our network (PDF, 181KB) If you see your phone on the list, it’ll still work … There are also times where the wrong APN is listed or there’s simply no APNs listed. Step 3. see if it supports 4G (HSDPA/HSPA). It'll let you make calls and texts in places you might not have been able to before. A cellular device getting a data connection need to be configured with an APN. Problem #3: Samsung Galaxy Note 3 4G LTE service keeps cutting in and out. My aunt has bought herself a Samsung Galaxy S8 phone from T-Mobile, yet when I looked at the top of her phone, it said "4G LTE" & her download speeds were blazingly fast (while on mobile data), while I just only have "LTE" shown at the top & my downloading speeds were very slow (when using mobile data). 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